Chronicles

Bank strategies evolve as customers keep their distance

coronavirus image

Community banks continue to close their lobbies, and encourage online banking as a way to promote social distancing during the COVID-19 pandemic. At two Minnesota banks, all lobbies are closed, and in-bank services are available by appointment, but only after customers are screened through a series of questions. [Continue]

Fed slashes rates in face of mounting crisis

The Federal Reserve announced March 15, a Sunday, that it would cut interest rates to near zero. It was the Fed’s second rate cut in less than two weeks as the central bank attempts to stabilize financial markets as the coronavirus reshapes the very fabric of American life.   Additionally, the Fed said it would restart … Read more

Wilcox becomes ICBA chair

Noah Wilcox, president, CEO and chairman of Grand Rapids State Bank, Grand Rapids, Minn., was elected 2020-2021 chair of the Independent Community Bankers of America. [Continue]

Fifth Third hit with suit over fake accounts

The Consumer Financial Protection Bureau has filed a suit against Fifth Third Bank over allegations it opened deposit and credit card accounts without customers’ knowledge or consent and transferred funds from consumers’ existing accounts into them. [Continue]