Features

Faces of Core Principles: DCI

Strong core principles underpin the strongest core relationships Every interaction and decision in a relationship is influenced by the principles people follow. At DCI, strong principles have always been at the core of the company’s culture, instinctively inspiring every employee to make a positive difference every day. Here are a few examples: Fairness. “Trust is … Read more

Faces of Compliance & Risk Management: Shield Compliance

Collaboration ensures success with cannabis banking Cannabis banking programs succeed when financial institutions have a solid understanding of how marijuana-related businesses operate. Shield Compliance is enabling that understanding for bankers, and that starts with customer-focused collaboration. Jenna Meyer and Cari Conklin drive that process. According to Meyer, cannabis compliance is similar to portfolio management in … Read more

The value of the marketing change-up

Marketing in the middle of a global pandemic and the resulting economic turmoil isn’t easy. There’s a fine line to walk between continuing to put your message in front of customers and not seem like you’re trying to profit from dual crises. Use of social media to spread reassurances was a key theme of the earlier stages of the pandemic, with many banks opting to focus on messages of unity and togetherness. [Continue]

Workforce under stress

As the COVID-19 pandemic pushed the United States to a crisis point this spring, leaders at banks worked to figure out what was next for their businesses and their staff. Balancing the bottom line with staffing needs has required collaboration and breaking teams out of silos — from a safe distance — while also relying on HR staff’s already established relationships inside the bank. [Continue]

KC Fed’s George supports recessionary countermeasures

Since the beginning of her tenure as president and CEO of the Federal Reserve Bank of Kansas City in 2011, Esther George has proven herself “hawkish” as a monetary policymaker. In 2019, George voted against all three Fed Funds rate reductions, saying last September that sluggish economic expansion wasn’t concerning enough to warrant accommodation given historically low unemployment and stable inflation. [Continue]

Faces of Bank Insurance: OneBeacon

Industry roots sprout valued insights to strengthen your bank Uncertainty may be the greatest challenge a banker faces today. Natural disasters occur. Customers slip and fall. Banks are held up. The economy runs like a roller coaster… Having worked my entire career in the industry — first as a banker in New Mexico in the … Read more

Faces of Compliance & Risk Management: Shield Compliance

Trust the partner who knows your business Having spent much of my career leading retail operations at a community bank, I know financial institutions don’t want to be the first to take on something new. Fortunately, they don’t need to write the cannabis banking playbook from scratch. The team at Shield Compliance has deep expertise … Read more

Fourth-gen banker stewards century-long legacy

As the fourth generation of his family involved in leadership at Peoples Bank, Munster, Ind., Ben Bochnowski knows he has a responsibility to carry on a proud legacy of excellence almost a century deep. A key part of that work has been putting together a stellar team inside Peoples Bank and fostering the development of qualified banking employees in the broader industry. [Continue]

Clock is ticking on CFAP assistance

Back in spring, when the coronavirus first upended American life the supply chain that supports the U.S. dairy industry collapsed. Producers responded by dumping milk down the drain and calling, en masse, for government intervention. Part of the federal response to aggrieved producers is the Coronavirus Food Assistance Program. [Continue]