Features

Faces of architecture: HTG

It’s the only job we’ve ever had, and we love building banks! Our daily interactions and how we serve our clients showcases our commitment to their projects, and more importantly, their overall success. This includes things such as meeting with clients on weekends, answering calls and emails during “off” hours, challenging our clients to push … Read more

Independent bankers have fighter at the wheel in Noah Wilcox

Noah Wilcox has had it up to his ears with the gloom-and-doom attitude that community bankers are unable to compete against the largest financial institutions. “I’ve heard it for a long time,” said Wilcox, chair, president and CEO of Grand Rapids State Bank, Grand Rapids, Minn., and chair/CEO of its sibling, Minnesota Lakes Bank, Delano. [Continue]

Digital giving succeeds through communication

Charitable giving in the United States amounts to about $400 billion each year. Three fourths of it is given in the traditional write-the-check, lick-the-envelope way. The consolidation of charitable giving and online banking is similar to what happened with online bill-paying 20 years ago. [Continue]

Facilitating philanthropy

Interest for Others is an online giving network for banks, with 100 percent of donations given to local charities. Bill Dolan, the founder of the initiative, had the idea in 2013 when he looked at the interest he had earned on one of his checking accounts — $3.43. [Continue]

Business advisor brings ‘mojo’ to board service

Highland Bank is still very much a family-owned bank. Rick Wall, president and CEO, sits next to his brother and sister on the board, and the patriarch is nearly completely settled in retirement. Recently, however, the $526 million bank has made an effort to bring in outside perspectives to expand the board’s purview. [Continue]

Wisconsin director makes every word count

During a typical board meeting at Nicolet National Bank, Green Bay, Wis., there are 16 people who meet for an hour and a half, and John Dykema might only open his mouth twice. “But people lean in and listen when he does,” said Bob Atwell, the bank’s chair and CEO. [Continue]

‘Numbers man’ continues to serve South Dakota bank

Kent Edson has always been a numbers person. Although he grew up on a farm, Edson didn’t want to be a farmer, so he never took any ag classes. In high school, he worked with the state as an engineer’s aid for an interstate highway system in Sioux Falls, so he thought he’d be an engineer. His high school bookkeeping teacher, however, told him he really should be a CPA. [Continue]

Experienced banker’s steady hand offers guidance

The meeting room at Park State Bank is still a little groggy at 7 a.m. Chatter is limited and coffee is essential. Yet Tom Palmer will already be well into his day as he walks in, having been rowing on the river since 4:30 a.m. Palmer sits down with the meeting material — notes and comments thoroughly prepped.  [Continue]

Bankers band together to solve core issues

If there is one thing that frustrates bankers the most, it’s core issues, said Trey Maust, Lewis & Clark Bank, Oregon City, Ore. Maust is former chair of the American Bankers Association’s Community Bankers Council, where he and fellow bankers helped establish a Core Platform Committee. [Continue]

Community bankers find little to love with core providers

Gather a group of community bankers and you’ll quickly find their common ground: A bad experience with a core processor. Their complaints might focus on lack of responsiveness, steep conversion or deconversion fees, or brutal terms to terminate a contract early; whatever the problem, the result is frustration. [Continue]