State Meetings

Leadership helps staff make the most of their work

Leaders succeed by identifying important goals, and they articulate powerful reasons for pursuing those goals. They set high expectations and take the actions necessary to accomplish them. Finally, they track results intensely. [Continue]

Minnesota independents honor 6 at convention

The Independent Community Bankers of Minnesota recognized six bankers with its Legacy of Community Banking Award at its annual convention, held August 9-11 at Mystic Event Center in Prior Lake, Minn. The award recognizes bankers with 50 years or more of service to their institutions and the industry. [Continue]

An elevated customer experience is a way to differentiate

Satisfied customers are loyalty neutral and will leave one bank for another when offered an elevated customer experience, said C. Richard Weylman, author of “The Power of Why” and “Start with Why.” Weylman, speaking at the Nebraska Bankers Association’s annual convention May 3 in Omaha, Neb., offered bankers practical steps to connect with customers they way top retailers do. [Continue]

In Nebraska, association works to stem industry brain drain

In his annual association report, Richard Baier, president and CEO of the Nebraska Bankers Association since 2014, talked about the viability of an industry that faces a talent shortage. In recent months, Baier said the association held its first ever Young Bankers Day at the Capitol and 15 bankers attended. “It was refreshing to see these people,” Baier said. “We will continue to engage the next generation” and get them involved in the donating to the PAC.  [Continue]