Opinion

A monopoly in the public interest?

The idea that only The Clearing House should provide real time payments and that competition from the Federal Reserve banks or others would hinder progress is wrong and inconsistent with over 100 years of experience. If we are to use history as a guide, evidence shows that having the Federal Reserve banks operating within the payments system has tremendously benefited the public. [Continue]

Behavioral economics allows insight into customer decision-making

Patterns of behavior, including how a customer feels — their emotional state when they are interacting with banking professionals — is valuable information in creating successful transactions and relationships. If bankers know the behavior of a group inside of its customer base in data-analytical terms, and know how their customers feel when they are interacting with their financial selves, it makes it easier to offer products and services that the customer may not know exist. [Continue]

Are you a leader in the making?

Some people may think that being a leader is an easy task and it’s not. They only focus on the outside, perceived benefits of leaders such as the big titles, having people reporting to them, making the big decisions for the companies they lead, and usually having a high salary. [Continue]

Bankers of cannabis industry gain tech tool

Shield Compliance, Seattle, has developed a compliance management system for banking legal marijuana-related businesses. Called Shield Data Hub, the technology sets out to assure compliance with Financial Crimes Enforcement Network guidelines for cannabis banking. Tony Repanich joined Shield Compliance as its COO in 2018. He previously served as executive vice president of the $1.7 billion People’s Bank, Bellingham, Wash. [Continue]

Tech activity demands ILC shift

Banks and technology companies can form great partnerships, but policymakers should watch how these two industries interact, and intervene if equal access to credit or financial stability is threatened. The country has long benefited from laws that separate commerce from banking; this separation may be more important than ever as the world grows more technologically capable. [Continue]