These 3 trends will be competitive dealbreakers in 2022
More than ever, customers are juggling hectic work and personal commitments and they expect their community bank to deliver high-caliber, efficient experiences that match their speed of life, whether they be face-to-face, on the phone or digital. With almost two years of the ‘new normal’ now behind us, what does the future of community banks look like? What are the key challenges and trends that the banking community will face in the coming year as they strive to compete and earn the loyalty of customers? [Continue]