If there is any justice in the world, the end of passwords is nigh. I can’t think of a service I’m more eager to see move on from passwords than my bank account. Bankers should start paying attention to their coming replacement: Passkeys. Their use is about to become ubiquitous. [Continue]
Banks need to be acutely in-tune not only with the state of the economy, but with the particular challenges their customers may face in a downturn. Already, millions of Americans are struggling to afford basic housing costs. [Continue]
I’ve spent a bit of time in this space thinking about cryptocurrency and making an argument for why community banks should get involved in some way. Is it time for me to eat crow? [Continue]
Community banks could take a mostly hands-off approach to IT … but should they? The key often lies in the amount of technical knowledge required and the availability of resources. [Continue]
To be successful you need consistency day-in and day-out, rain or shine. Even on days when you feel like you failed or if conditions outside your control prevented your planned run. [Continue]
As community banks consider efficiency, increased customer satisfaction, and expanding their digital branch presence, video should be on the list. [Continue]
When it comes to data, two things are certain. One is the old adage of “garbage in, garbage out” — if the data quality isn’t there, it’s useless. And the second is that you can have all the data in the world, but all of your efforts are wasted if you don’t do anything with the information. [Continue]
Zoom and its equivalents will never completely go away. It’s too useful, and covid isn’t the only communicable illness one should avoid bringing into the office. [Continue]
Audrey Song is a senior product marketing manager for Narmi, a fintech which recently announced a new partnership with the $904 million First Federal Bank of Kansas City. The bank is using Narmi to speed up its online account opening process. [Continue]
Malware and data breaches are the primary methods of cyberattack, and incident costs continue to rise. Targets for cybercriminals are chosen based on two conditions: Impact and profit. [Continue]