Technology

Is closed banking dead?

The walls between great ideas and real fintech products and services are crumbling. Application programming interface-based connections for data sharing are making it easier to innovate — but it’s time for truly open banking to be embraced by the entire financial services ecosystem.  [Continue]

Time to up your security game with a password manager

Consider a test run by the U.S. Department of Homeland Security in 2011. Thumb drives were scattered around the parking lots of government and private buildings. In this test, curiosity led to 60 percent of the devices being plugged into office computers, giving DHS access to systems and entire networks. If a company or government logo was on the drive that level hit 90 percent. [Continue]

Community banks need cutting-edge tech to remain competitive

Episode Six is an Austin, Texas-based firm that develops software for financial services companies and others that use payment products. Chermaine Hu, CFO, talked to BankBeat about choosing tech that is adaptable for the long haul, but also stays in tune with the needs of commercial customers.  [Continue]

Security, productivity inform the evolution of communications platform

Remote meeting technology can be dressed up, or clothed as business casual. David Gurlé is founder and CEO of Symphony Communication Services, a remote team platform for business, launched in 2014. Gurlé explains why enterprise-level technology is necessary for remote teams and how COVID-19 has accelerated the evolution of this technology. [Continue]

Pandemic affecting credit card payments

CardX, a Chicago-based company that passes the fee for credit card transactions on to consumers and away from merchants, considers itself both a fintech and a regtech. Michael Tomko, chief operations officer, explained how redirecting this fee helps small businesses and their banking partners.  [Continue]

Blockchain offers too much security to be ignored

It’s been 12 years since the world was introduced to the technology that launched cryptocurrencies like Bitcoin. The revolution was here! Once a mere curiosity, this tech has gotten a breakout session or two at banker conventions ever since it hit the scene. Its insistence for attention has persisted, and has never been more warranted than right now. Blockchain is on the verge of doing much shaking. [Continue]

Cybersecurity in the year of the pandemic

2020 was a year like no other in recent memory. For years, regulators have required that annual risk assessments include rating the risk of pandemics … now we know why. Banks, like all businesses were largely caught by surprise with minimal plans in place when the shutdown happened. Banks are required to provide essential services to their communities, but also required to protect the health of their employees and customers. [Continue]

Digital marketing meets the needs of the moment

Fintel Connect is a Vancouver-based digital marketing firm that works with U.S. banks. Nicky Senyard, founder and CEO, talked with BankBeat about how the pandemic has forced banks to find new ways to reach customers. [Continue]

How to survive a 2020 data breach

We are living in a time where technology advances at rapid speeds, the internet is more widely used than ever before, and people are in constant communication with one another. As a result, we are experiencing an uptick in threats to privacy and data security like cybercriminals, malware and of course, data breaches. Now more … Read more

Can AI resolve credit card transaction disputes?

Investigating claims of transaction errors or fraudulent activity is time consuming and expensive. Finscend, a 2020 ICBA ThinkTech accelerator participant, is applying artificial intelligence to the problem. Aaron Lazor, Finscend CEO and co-founder, explains.  [Continue]