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Walter Bond, the former NBA basketball player, urged bankers to “turn off the news.” He said news organizations make money by “stirring the pot,” and that people “get a skewed view of what’s going on if they rely too much on media.”
He encouraged bankers to be “likeable,” to smile, and to make a good first impression.
The most successful organizations sell “hopes and dreams, not a tangible product.” He urged bankers to create products that . . .
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