How to field a marketing team in 2021 and beyond

Your customers are comparing your mobile banking app experience to shopping on Amazon. Your CEO wants a digital transformation plan up and rolling. Now. And your lenders want Wave 3 PPP communication support, a spring mortgage campaign, and a treasury management video by noon tomorrow. While just about every facet of banking has been disrupted in the last five years, the resources needed to support these changes are in serious need of inspection . . .

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