Notes, News and Views on Community Banking

U.S. Bank web site called tops in the nation

     U.S. Bank, Minneapolis, has been ranked No. 1 in the nation for its web site by a firm called Keynote Competitive Research. U.S. Bank received top scores in overall customer experience, as well as in the categories of brand impact, acquisition impact, and online adoption.

     “U.S. Bank’s new capabilities and processes — including our improved web site structure and navigation, comparison tools, online chat support, and user . . .

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