Cross-selling: Give customers more ‘bank for their buck’

Paula Tompkins

At any given time, one-fifth of banking customers are researching where to buy their next product or service, and 42 percent of those who left one institution did so because they received an offer or took notice of an advertisement from a different financial institution. [Continue]

Cultural capital: ROI through intangibles

The arts, at first glance, don’t seem to be a banker’s “Field of Dreams.” But like the movie that turned a rural Iowa cornfield into a baseball destination, investments in creative economies offer banks a way to grow, or at least sustain, their communities. [Continue]

Minnesota bank grows portfolio of boutique wineries in Napa Valley

When Andy Amador was 26, he had enough savings to make a down payment on a ranch in California’s Napa Valley, but no bank financing to close the deal. Lucky for him, the seller was willing to hold the note on the 188-acre estuarine flatland at the base of Mt. Veeder. Amador coveted the ranch’s hayfields and pastureland for their hunting potential. [Continue]

Rebeca Romero Rainey brings youthful idealism to ICBA

Former CEO and chair of Centinel Bank, Taos, N.M., Rebeca Romero Rainey became head of the Independent Community Bankers of America in May. Once the youngest bank president in the nation, Romero Rainey now brings her passion to the world of community banking advocacy. [Continue]

Wisconsin bank finds Sunbelt success in RVs

River Valley Bank, Wasau, Wis., has found success financing RVs through its Incredible Bank.

Wisconsin’s River Valley Bank originally launched as a deposit-gathering tool. It sustained itself during the recession, and now it’s expanded to serve the niche banking needs of luxury motorcoach owners. [Continue]

15 Towers of York dazzle Nebraska town

Arts sponsorship needn’t break the bank. In fact, just a $500 investment each by all five locally-owned banks in York, Nebraska, added tens of thousands to the city’s Firecracker Frenzy fund for its annual Fourth of July celebration. All it took was creative ingenuity, and a coming together of community, to spark a plan. A … Read more

Old cyber threats persist as new ones emerge

Denise Mainquist

Denise Mainquist, founder and managing director of ITPAC Consulting, LLC. Based in Lincoln, Neb., Mainquist helps guide banks and other businesses through cyber risk assessments and defense strategies. [Continue]