A transformative core culture transforms core customer experiences DCI leads among core technology providers with a historically unique composition of women executives who advance a unique, needed perspective and culture in the industry — one that focuses on listening. The DCI culture has always been defined by a symbiotic relationship with customers, and the conviction … Read more
The increased use of digital banking tools spurred by the social distancing regulations and closing of branches during the coronavirus pandemic creates greater opportunity for hackers — and they are increasingly targeting online and mobile channels to carry out various forms of identity fraud. [Continue]
On the surface it may seem like employees are making excuses to avoid tackling projects but more likely there are a few roadblocks in the way that need to be addressed. It is important to dig for root causes by bringing your team members into the discussion. [Continue]
Fraud trends are ever-growing and ever-changing. Just when we have a handle on a current trend, a new one emerges. It’s important to be as vigilant as possible in identifying new trends, while at the same time not impacting your cardholders’ valid purchases. [Continue]
Heightened regulatory expectations around cybersecurity, pandemic planning and business continuity are driving IT matters from banks’ back rooms to their board rooms. In our day-to-day business, we interact with a lot of bank examiners — both assisting client banks across the United States and on our own behalf as a regulated technology service provider to financial institutions. [Continue]
The FDIC has launched a competition to create a next-generation data gathering system for the banks it supervises. Some two dozen companies are participating in the effort to create tools that will make data collection more comprehensive, more timely and less burdensome. FDIC Chair Jelena McWilliams told the Wall Street Journal she’d like the system to be so robust that it eventually replaces the call report. [Continue]