The chatbot Golden Rule: Never tell a lie

If a community bank is considering adopting generative AI tools, especially ones capable of handling fairly complex customer interactions, it will have to make many choices about a digital helper and how it behaves.  [Continue]

Experts predict M&A pace will pick up following slow ‘23

Following a slow year for mergers and acquisitions in 2023, community bankers face many of the same challenges that stifled activity last year. High interest rates, economic pessimism and regulatory uncertainty remain unabated. Yet industry experts expect the pace of M&A to rise this year. [Continue]