With core providers, breaking up can be hard

Aaron Silva is president of Paladin fs, a research firm that gathers data on core services (and other fintech products) and provides a resource for banks looking to comparison shop. Silva calls Paladin’s data a “blue book” for fintech services. This information, among other things, helps banks determine whether breaking a contract with a core provider is financially feasible, which is an increasingly common scenario, Silva told BankBeat.

Q: What are common issues banks are facing when it comes to core service providers?

Aaron Silva: They are learning the core suppliers are not financially guaranteeing any of their system . . .

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