Outstanding Women 2022: Emily Abbas

Emily Abbas’ career at Bankers Trust could be best described as prolific. The marketing professional, hired by the Des Moines-based bank as its first chief of staff in 2014, was promoted to chief marketing and communications officer within her first six months on the job. [Continue]

Outstanding Women 2022: Julie Benedict

Julie Benedict wasn’t expecting to work in banking. In the late 1990s, the young mother had served in the South Dakota National Guard, graduated college, and was leading the human resources department at a rapidly-growing local casino.  [Continue]

Outstanding Women 2022: Amber Burge

Eleven years ago, Amber Burge saw the perfect opportunity. Executives of what is now Flatwater State Bank, aware of her marketing expertise and sensing an opportunity to develop the brand of their growing bank, approached her to offer a marketing gig. The opportunity to work at an ag-focused bank proved impossible for her to resist. [Continue]

Outstanding Women 2022: Rosa Rivera

Rosa Rivera has always been a trailblazer. Rivera, who emigrated from Mexico to the United States with her family in 1976 at the age of 13, became the first bilingual teller in the history of Garden City, Kan., as a senior in high school. Over the next four decades, Rivera established herself as a personable banker determined to help immigrants navigate the financial landscape of the United States, forging close relationships with customers and coworkers in the process. [Continue]

Outstanding Women 2022: Pennie Lutz

Pennie Lutz was seeking a change of pace in the mid-1990s after seven years as an FDIC bank examiner. Though Lutz enjoyed her job, she was growing tired of the grueling stretch of travel the position entailed, the frequent long car rides across the Mount Rushmore state and western Minnesota.
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Targeted approach needed for banks upgrading tech offerings

Banks transforming their technology offerings must tailor their approach to accommodate their customers’ needs and market niche, said RSM Senior Associate Elia Blankenship Oct. 3 during the Bank Holding Company Association’s fall seminar in Bloomington, Minn. Blankenship said banks should include peer analysis and client behavior data to help inform their future digital strategy. Banks … Read more

Expert: Fintech buys of banks pose major threat to industry

The trend of fintech investor groups purchasing small banks is a “game-changer” for the financial industry, said Curtis Carpenter, Hovde Group Senior Managing Director, Oct. 3 during the Bank Holding Company Association’s annual fall seminar in Bloomington, Minn. [Continue]

Political pressure mounts as banks, regulators examine overdrafts

As political and regulatory pressure builds, large retail banks have garnered much of the attention for reducing their dependence on overdraft/NSF fees.
Though generally slower to change those practices, some community and regional banks are also reducing their reliance on overdraft/NSF fees, both to eliminate a customer pain point and generate goodwill with consumers. [Continue]