Meeting Coverage

Card skimming, cloning on the rise and hurting banks

One day before Mike Burke, a robbery and crisis management consultant with Shazam, spoke to bankers in Des Moines about card skimming and card cloning, two men with handguns robbed the Maxwell State Bank, in nearby Ames. No customers were in the bank at the time of the robbery and no one was injured. By the time Burke launched into his presentation about financial crimes, the men still hadn’t been apprehended. And while card skimming and card cloning aren’t as trauma inducing as staring down the barrel of a gun, they are crimes on the rise in the Midwest, and they have the potential to become a huge problem for financial institutions. [Continue]

Iowa regulator updates industry, touts succession planning

Though 96 percent of the 275 state chartered banks in Iowa have a CAMELS rating of 1 or 2, there’s been a slight increase in the number of 3-rated banks in Iowa in the past two years. “You may think this increase is expected because of the current ag environment,” said Ron Hansen, Superintendent of Banking for Iowa. “I would tell you it’s as much caused by a decrease in the management component of the CAMELS rating as it has been by the asset quality component.” [Continue]

Shazam touts advocacy, new services in marketing Forum

The rules that govern the use and cost of a bank’s debit card program are written by a small group companies and these rules set the terms for cardholder access as well as the costs borne by a financial institution. In its effort to support its customers and re-balance the power wielded by the largest players in the arena, Johnston, Iowa-based Shazam made a strategic decision to engage in advocacy on this and other issues.  [Continue]

Bankers take lesson from expert on digital experience

Urging bankers to find their space somewhere “between The Jetsons and The Flintstones,” digital media expert Erik Qualman gave bankers a road map for becoming digital leaders. Qualman, the author of several books, was the keynote speaker March 15 at the annual convention of the Independent Community Bankers of America. Using the acronym STAMP, he encouraged bankers to keep in mind five words: Simple, True, Act, Map and People. [Continue]