DCI conference speaker emphasizes service

DCI conference speaker emphasizes service

/ Regional Meetings
Keynote speaker Jack Mackey opened the 2019 DCI annual bankers conference on Sept. 16 with stories from a British bank and a fast food restaurant that provided insights into great customer relationships ...
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FDIC chairs consider the cycles of regulation

FDIC chairs consider the cycles of regulation

/ Regulation
Can regulators reduce the regulatory burden for bankers without hurting industry safety and soundness or weakening consumer protections? Two FDIC ...
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Alexa not Alex: Why are all the chatbots female?

Alexa not Alex: Why are all the chatbots female?

/ Technology
Chatbots and digital assistants are everywhere. Start typing questions in a chatbox on a website, and there’s a good chance ...
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No waiting required

No waiting required

/ Operations
Amazon has totally transformed the retail landscape, including the supply chain and expectations of customers who want things immediately. Bankers ...
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Chronicles

U.S. Bank acquires fintech talech

/ Chronicles
Minneapolis' U.S. Bank acquired talech, a Palo Alto-based software company that offers small and medium-sized businesses an integrated point-of-sale system ...
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First Defiance, United Community merging

/ Chronicles
Two Ohio banking companies are merging: First Defiance Financial Corp is acquiring United Community Financial Corp in an all-stock deal ...
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Colorado CU buys bank

/ Chronicles
Elevations Credit Union in Boulder, Colo., has agreed to acquire the assets of the three-branch Cache Bank & Trust in ...
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Community bank gains out-pace rest of industry; DIF premium credits earned

/ Chronicles
FDIC figures released Sept. 5 for the second quarter show earnings at the nation’s community banks surpassed year-ago numbers by ...
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Bank Iowa buys in Colfax

/ Chronicles
West Des Moines-based Bank Iowa is buying First State Bank of Colfax, Iowa, later this year, bringing its total assets ...
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Central Bancshares buying Walcott bank

/ Chronicles
Central Bancshares in Muscatine, Iowa, has signed an agreement to acquire Walcott Trust and Savings Bank, based in Walcott, Iowa ...
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People

TS Banking names chief credit officer

/ Promotions & New Hires
Thomas Lilly was named chief credit officer for TS Banking Group, Treynor, Iowa, in early August. He joins the company ...
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Crown Bank names CFO

/ Promotions & New Hires
Paul Moen has joined Crown Bank, Edina, Minn., as chief financial officer. He has more than 35 years of financial ...
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Bank First names CRO, SVPs

/ Promotions & New Hires
Sue Loken has joined Bank First, Manitowoc, Wis., as chief risk officer., and Dennis Tienor and Jeff Zimmerlee were both ...
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Opinion

Good management starts at the top

/ Leadership
In “Bull by the Horns,” former FDIC Chair Sheila Bair notes morale at the agency increased dramatically under her leadership ...
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Fintech applied to high-touch wealth management

/ Technology
Technology should provide advantages to every user — bank employees, advisors and clients. Technology is flexible, which enables the incorporation ...
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Planning for an economic downturn is key to sustaining independence

/ Operations
Hopefully this peace time will continue. However, in case it does not last, it is wise to consider steps that ...
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Community Relations

McFarland State building donation will house hospital

/ Community Relations
Wisconsin’s McFarland State Bank is donating a former branch building to Stoughton Hospital. The building and property are valued at ...
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Gate City announces financing deal to support NDSU

/ Community Relations
Fargo-based Gate City Bank announced a unique financing arrangement for North Dakota State University’s $28 million Aldevron Tower. This in-kind ...
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Iowa bank earns marketing accolades

/ Community Relations
The Social Media Club of Des Moines recognized Bank Iowa in its 2019 Hashie Awards competition as a result of ...
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