DCI conference speaker emphasizes service
Keynote speaker Jack Mackey opened the 2019 DCI annual bankers conference on Sept. 16 with stories from a British bank and a fast food restaurant that provided insights into great customer relationships ...
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FDIC chairs consider the cycles of regulation
Can regulators reduce the regulatory burden for bankers without hurting industry safety and soundness or weakening consumer protections? Two FDIC ...
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Alexa not Alex: Why are all the chatbots female?
Chatbots and digital assistants are everywhere. Start typing questions in a chatbox on a website, and there’s a good chance ...
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No waiting required
Amazon has totally transformed the retail landscape, including the supply chain and expectations of customers who want things immediately. Bankers ...
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Chronicles
U.S. Bank acquires fintech talech
Minneapolis' U.S. Bank acquired talech, a Palo Alto-based software company that offers small and medium-sized businesses an integrated point-of-sale system ...
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First Defiance, United Community merging
Two Ohio banking companies are merging: First Defiance Financial Corp is acquiring United Community Financial Corp in an all-stock deal ...
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Colorado CU buys bank
Elevations Credit Union in Boulder, Colo., has agreed to acquire the assets of the three-branch Cache Bank & Trust in ...
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Community bank gains out-pace rest of industry; DIF premium credits earned
FDIC figures released Sept. 5 for the second quarter show earnings at the nation’s community banks surpassed year-ago numbers by ...
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Bank Iowa buys in Colfax
West Des Moines-based Bank Iowa is buying First State Bank of Colfax, Iowa, later this year, bringing its total assets ...
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Central Bancshares buying Walcott bank
Central Bancshares in Muscatine, Iowa, has signed an agreement to acquire Walcott Trust and Savings Bank, based in Walcott, Iowa ...
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People
TS Banking names chief credit officer
Thomas Lilly was named chief credit officer for TS Banking Group, Treynor, Iowa, in early August. He joins the company ...
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Crown Bank names CFO
Paul Moen has joined Crown Bank, Edina, Minn., as chief financial officer. He has more than 35 years of financial ...
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Bank First names CRO, SVPs
Sue Loken has joined Bank First, Manitowoc, Wis., as chief risk officer., and Dennis Tienor and Jeff Zimmerlee were both ...
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Opinion
Good management starts at the top
In “Bull by the Horns,” former FDIC Chair Sheila Bair notes morale at the agency increased dramatically under her leadership ...
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Fintech applied to high-touch wealth management
Technology should provide advantages to every user — bank employees, advisors and clients. Technology is flexible, which enables the incorporation ...
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Planning for an economic downturn is key to sustaining independence
Hopefully this peace time will continue. However, in case it does not last, it is wise to consider steps that ...
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Community Relations
McFarland State building donation will house hospital
Wisconsin’s McFarland State Bank is donating a former branch building to Stoughton Hospital. The building and property are valued at ...
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Gate City announces financing deal to support NDSU
Fargo-based Gate City Bank announced a unique financing arrangement for North Dakota State University’s $28 million Aldevron Tower. This in-kind ...
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Iowa bank earns marketing accolades
The Social Media Club of Des Moines recognized Bank Iowa in its 2019 Hashie Awards competition as a result of ...
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