Banks are faced with two disparate pictures when they look at their cost of funds in 2022. Funding costs are not exploding, thus far anyway, from the highest performing banks on down. Consumers, on the other hand, are treated to more and better options for safety and higher yield with each passing month. It’s a funding landscape not seen since before the 2008 financial crisis. [Continue]
The term imposter syndrome was first coined by two American psychologists in the late 1970s. It’s a feeling that you’re not good enough or that you don’t belong when in fact you are good enough and you do belong. [Continue]
If your business model depends on great service, you have undoubtedly spent time considering the customer experience. With money essentially a commodity, it is the customer experience that separates your bank from others. [Continue]
As community banks consider efficiency, increased customer satisfaction, and expanding their digital branch presence, video should be on the list. [Continue]
When it comes to data, two things are certain. One is the old adage of “garbage in, garbage out” — if the data quality isn’t there, it’s useless. And the second is that you can have all the data in the world, but all of your efforts are wasted if you don’t do anything with the information. [Continue]
BankBeat’s Greg McCurry talks about the latest changes and challenges community banks face and how they can they position as a trusted resource with Anna Kooi, National Financial Services Leader and Partner at Wipfli. [Continue]
Zoom and its equivalents will never completely go away. It’s too useful, and covid isn’t the only communicable illness one should avoid bringing into the office. [Continue]
Across the United States, banks have experienced a significant increase in theft attempts related to automated teller machines. In a 52-week period through June 2021, a National Association of Convenience Stores article found that Travelers Insurance saw a 257 percent increase in the number of claims related to ATM smash-and-grab thefts. [Continue]
Audrey Song is a senior product marketing manager for Narmi, a fintech which recently announced a new partnership with the $904 million First Federal Bank of Kansas City. The bank is using Narmi to speed up its online account opening process. [Continue]
Community banking has gotten complex: Today a banker needs a wide breadth of knowledge in everything from regulatory compliance to the latest technology trends. And the demands for depth of knowledge continue to increase. [Continue]