Opinion

Deposits are ready to move

Banks are faced with two disparate pictures when they look at their cost of funds in 2022. Funding costs are not exploding, thus far anyway, from the highest performing banks on down. Consumers, on the other hand, are treated to more and better options for safety and higher yield with each passing month. It’s a funding landscape not seen since before the 2008 financial crisis.  [Continue]

Customer experience at 40,000 feet

If your business model depends on great service, you have undoubtedly spent time considering the customer experience. With money essentially a commodity, it is the customer experience that separates your bank from others.  [Continue]

The latest in data analytics

When it comes to data, two things are certain. One is the old adage of “garbage in, garbage out” — if the data quality isn’t there, it’s useless. And the second is that you can have all the data in the world, but all of your efforts are wasted if you don’t do anything with the information. [Continue]

#QuickTakes: Anna Kooi

BankBeat’s Greg McCurry talks about the latest changes and challenges community banks face and how they can they position as a trusted resource with Anna Kooi, National Financial Services Leader and Partner at Wipfli. [Continue]

How to protect your ATMs from bold thievery

Across the United States, banks have experienced a significant increase in theft attempts related to automated teller machines. In a 52-week period through June 2021, a National Association of Convenience Stores article found that Travelers Insurance saw a 257 percent increase in the number of claims related to ATM smash-and-grab thefts. [Continue]

When should a bank outsource vendor management?

Community banking has gotten complex: Today a banker needs a wide breadth of knowledge in everything from regulatory compliance to the latest technology trends. And the demands for depth of knowledge continue to increase.  [Continue]