Technology has changed banking — retail bank visits are forecasted to drop by 36 percent by 2022 while mobile transactions are expected to increase 121 percent — and it’s changed how customers interact with their banks. [Continue]
Between affordability, customer comfort and budget-watching, video technology’s time in the sun has arrived for community banks. We present a quick introduction to interactive teller machines. [Continue]
The 2018 World Series starts tomorrow. What do Major League Baseball and the banking industry have in common? Data analytics. Here’s what bankers can learn from America’s pastime. [Continue]
The best way to approach management succession planning is by taking a broad perspective. Instead of focusing on the potential problem of succession planning for top positions, consider a talent management program to address succession planning at all levels. [Continue]
As more and more banks take advantage of convergent technologies and cross marketing, including retail banking, investing, insurance, mortgage and college financing, they’re pushing the hell out of “tell and sell” — and pushing consumers right to the edge. [Continue]
Regulators are teeing up CRA for additional reform; I hope simplification, clarity and fairness are among the goals this time around. [Continue]
In the final installment of our M&A series, we cast an eye on employment agreements. In any transaction the treatment of people who work at the selling organization is as important as any other facet of the deal. [Continue]
Continuing the special contract provisions discussion, how should you treat third party vendor agreements, and the allocation of payments for any fees that may arise out of the disposition of those? [Continue]
A recent order from the SEC indicates concern that private companies must comply with the exact same rules as publicly-traded companies. [Continue]
For many community banks, deposits are a big issue. Statistics show that deposits are coming into the banking system, but most customers are stashing their cash with the bigs. [Continue]