We are living in a time where technology advances at rapid speeds, the internet is more widely used than ever before, and people are in constant communication with one another. As a result, we are experiencing an uptick in threats to privacy and data security like cybercriminals, malware and of course, data breaches. Now more … Read more
While banks kept work flowing in early spring through social distancing measures and remote workforces, they had to make quick decisions about another key program without knowing when the COVID-19 crisis would end or how bad it would get. Should they bring on board their interns? Or did the ever-changing nature of the crisis make that idea too complicated and risky? [Continue]
The Federal Reserve, with its enormous capacity for research, tells us the coronavirus recession has hit women and minority populations hard due to disruptions in the retail and service sectors. Federal Reserve Chair Jerome Powell said in June that the persons least able to weather an economic downturn are now carrying the greatest burden. [Continue]
Investigating claims of transaction errors or fraudulent activity is time consuming and expensive. Finscend, a 2020 ICBA ThinkTech accelerator participant, is applying artificial intelligence to the problem. Aaron Lazor, Finscend CEO and co-founder, explains. [Continue]
Thousands of lenders across the country have loaned more than $230 billion to small businesses through the Paycheck Protection Program. While many banks focused on serving existing customers, perhaps equally as many attracted new customers. If your bank has acquired new customers through PPP, now is the time to solidify these relationships. [Continue]
Don’t know where to start with vendor contracts? Here are three steps designed to help your institution get started on a path to ensure value-driven vendor results on your next vendor contract renegotiation and/or technology evaluation endeavor. [Continue]
Compliance officers hold the proverbial ball when it comes to managing regulatory compliance examinations. Those who have experienced consistent, positive outcomes typically attribute their success to the fact they have a plan they stick to, year after year, to ensure there are no surprises and to portray their organization in the best possible light. [Continue]
For many banks, the impact of the economic shutdown stemming from the novel coronavirus known as COVID-19 continues to create significant challenges. Amidst this however, it is important that management and the board continue to focus on the following key issues. [Continue]
As most bankers know, the decline of lobby transactions is accelerating, and financial institutions need to start thinking differently to maintain and attract new clients. With the growing popularity of mobile technology, and some regions becoming over-banked, it has become more apparent that the financial institution needs to become a way to distinguish yourself from your competitors. [Continue]
Holding remote meetings out of sudden necessity created headaches for banks of all types and sizes. For any bank obligated to conduct annual general meetings, the popular remote meeting platforms don’t cut it. Enter Lumi, a United Kingdom-based tech company helping U.S. companies regain their meeting mojo. [Continue]