It’s a big deal when any small business lands a big customer. Business owners dream of landing a Fortune 500 customer that will assure sales and boost profits. But of course, that’s not the end of the challenge. No small business owner wants to become dependent upon one big customer, so the ultimate goal is to land several big customers. [Continue]
“We have to be accommodative to their beliefs and honestly examine ourselves as a business to determine what is really core to our relationship needs,” explains Iowa banker Dan Thompson of the business his bank has built with the local Amish community. [Continue]
You might have heard the media buzz about Bitcoin but not understand the clamor. Supporters will tell you it’s a different, possibly better, currency. [Continue]
Community bankers are increasingly aware of the need to improve their fraud detection efforts and establish centralized governance systems to get a better grasp on managing the risks of fraud. Automation can help with that. [Continue]
The new standard eliminates the “probable” recognition threshold in current generally accepted accounting principles, and instead reflects an organization’s current estimate of all expected credit losses over the contractual term of its financial assets. [Continue]
Reasonably Expected Market Area is a tool used in fair lending examinations, but you won’t find a standard definition in any federal law or regulation. [Continue]
The value of AI is well established, but when a community bank implements a customer service chatbot, the usefulness may be less immediately clear. [Continue]
The call for public banking is both resurgent and pervasive across the United States, and may actually be gaining momentum outside of its core sponsor groups. Interest in public banking is widespread. Reasons vary, but often come down to unmet need and disparity. [Continue]
When raising capital, community banks can be at a disadvantage compared to larger competitors and must consider several factors in when and how to do so. [Continue]
Alternative lending sources, communicating with customers, the farm bill and other ag updates from Ed Elfmann, senior vice president of agricultural and rural banking policy at the American Bankers Association [Continue]