Banks’ potential enhanced by tech
If you understand your customers enough to anticipate their needs, you have a better chance of winning them over as lifelong customers. [Continue]
If you understand your customers enough to anticipate their needs, you have a better chance of winning them over as lifelong customers. [Continue]
Earlier in my life I was an all-cash guy, but now I am an all-plastic guy. Credit cards have evolved into a handy way to pay for things and I hope it stays that way. [Continue]
The collapse of Silicon Valley Bank almost a year ago demonstrated the damaging consequences of an old-fashioned bank run when combined with the latest digital technology. [Continue]
BankBeat Publisher Tom Bengtson spoke with John Healey, chair of Edina, Minn.-based Crown Bank, about the economy, deposit challenges, and the value of networking.
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The 30th annual Acquire or Be Acquired conference attracted a strong crowd to the Phoenix area earlier this week to hear from M&A experts, talk technology, and network with colleagues from around the country. [Continue]
BankBeat Publisher Tom Bengtson looks back at some of the trends that defined banking in 2023 while looking ahead to 2024. [Continue]
Doing less is a good strategy for achieving safety, but it is not a good strategy for getting things done. [Continue]
The mid-November articles in the Wall Street Journal detailing a workplace culture of sexual harassment, alcohol abuse, intimidation and discrimination warrant outrage on so many levels. [Continue]
Most people want an opportunity to change their mind, to take it back. Sometimes “real time” is simply too sudden, particularly when we have little or no experience with the vendor. [Continue]
Dave Nelson, chair and CEO of the $3.6 billion West Bank of West Des Moines, Iowa, is known for his succinct summation of industry issues in pithy talking points for policymakers and elected officials. [Continue]