Technology

AI tools lend a hand for accounting tasks

The rise of artificial intelligence has been rapid and undeniable, and the tech is already having a big impact on the world of banking and finance. One area AI tools are rapidly making a big impact is in accounting — but we’ll still need accountants, right?  [Continue]

The chatbot Golden Rule: Never tell a lie

If a community bank is considering adopting generative AI tools, especially ones capable of handling fairly complex customer interactions, it will have to make many choices about a digital helper and how it behaves.  [Continue]

Three key innovation areas to watch in 2024

In the financial landscape, 2023 will be remembered as a historic year with high-profile regional bank failures, a steady stream of Fed interest rate hikes, the explosion of generative AI and machine learning (ML), and many other significant events and shifts. [Continue]