Between affordability, customer comfort and budget-watching, video technology’s time in the sun has arrived for community banks. We present a quick introduction to interactive teller machines. [Continue]
Is the technology you’ve invested in really making the right difference in your organization? Consultant Jeremy Neuharth offers strategies to find out. [Continue]
You might have heard the media buzz about Bitcoin but not understand the clamor. Supporters will tell you it’s a different, possibly better, currency. [Continue]
The value of AI is well established, but when a community bank implements a customer service chatbot, the usefulness may be less immediately clear. [Continue]
As banks push to increase efficiency and enhance customer experience, their use of innovative technology is crucial. Artificial intelligence is one form of innovative technology banks are adopting at a very high rate to achieve these objectives. [Continue]
Microsites have been used by banks as a way of onboarding and cross-selling customers. Why not do the same for global developments like cryptocurrencies? [Continue]
Community bankers are increasingly aware of the need to improve their fraud detection efforts and establish centralized governance systems to get a better grasp on managing the risks of fraud. Automation can help with that. [Continue]
Denise Mainquist, founder and managing director of ITPAC Consulting, LLC. Based in Lincoln, Neb., Mainquist helps guide banks and other businesses through cyber risk assessments and defense strategies. [Continue]
Technology plays an ever-increasing role in banking, particularly when it comes to innovation. For all the talk (and fear) about the power of online lenders, more than one speaker noted online lenders control only 5 percent of the lending market. Chris Rentner, founder/CEO of a digital lending platform called Akouba, turned that around, telling the audience at the American Bankers Association’s annual conference that traditional banks should be able to win the digital lending game because they already have 95 percent of the customers. [Continue]
The Financial Accounting Standards Board is replacing the current “incurred loss” accounting model with a “current expected credit loss” model, or CECL. The new and more complex model, slated for implementation beginning in 2020, will likely present a technological challenge for many banks. According to the American Bankers Association’s overview on the subject, this standard is “expected to have a huge impact on the costs to prepare and audit the allowance for loan and lease losses.” This standard is also expected to add expense to how investors analyze the ALLL and how banks manage their capital. [Continue]