To ‘beta’ or not to ‘beta’? Good question!
If you haven’t already, at some point you’ll be faced with the question: Is your bank willing to be a beta site for a new technology product? It’s tempting. You get a “sneak peek” of a new product and the chance to offer feedback. But being a beta site can be disruptive depending on the level of involvement, frequency of feedback requested, and risks to your existing process. [Continue]