KC Fed manufacturing activity slows

Tenth District manufacturing activity declined in November, according to a recent Federal Reserve Bank of Kansas City survey. Expectations for future manufacturing were mainly stagnant or slightly positive, according to the report. The composite index, an average of the indexes for production, new orders, employment, supplier delivery time and raw materials, was -6 this month, … Read more

Bell Bank hires two commercial lenders, VPs

Fargo, N.D.-based Bell Bank hired Charlie Parkhurst and Brett Hale as commercial lenders in the Twin Cities. Parkhurst was named senior vice president for commercial real estate lending for the $11 billion bank. Hale is a vice president in commercial and industrial banking.  Parkhurst graduated from Iowa State University, Ames. He has more than 17 … Read more

Heartland Bank president to step down, replacement named

Heartland Bank President and Chief Lending Officer Patrick Busch will step down from his roles at the end of this year.  Busch’s replacement as president will be Chief Operating Officer Lance Carter, who currently also serves as the president and COO of Heartland Bank’s holding company, the $4.2 billion, Bloomington, Ill.-based HBT Financial. Busch will … Read more

Minnesota’s Pioneer Bank promotes five officers

Mankato, Minn.-based Pioneer Bank promoted five officers to new roles. The promotions include residential mortgage lenders Heather Eischen, Jennifer Wiens and Carissa Lutterman to vice president; Jeff Barrett to vice president as he continues as a business banker in St. James, Minn.; and Andrea Mattes to vice president as she continues supervising the bank’s credit … Read more

Home Federal donates $3K in seed money to volunteers

Rochester, Minn.-based Home Federal Bank recently donated a total of $3,000 to three local residents as part of the bank’s ongoing Seed Money campaign to recognize community difference-makers.  The volunteers who each received $1,000 in seed money included:  Nancy Schnable, executive director with the tourism agency Discover Austin.  Joe Falteysek, a retired carpenter and Air … Read more

First Bank of Berne donates $4,000 to nonprofits

Indiana-based First Bank of Berne donated $4,000 in recent weeks to four local nonprofits.  The donations include $1,500 to the Jayland Angel Tree Program; $1,000 to Truth Builders School Ministries of Jay County; $1,000 to the Monroe Fire Department for its Dec. 10 breakfast with Santa; and $500 to the Love Thy Neighbor Project.   The … Read more

County National Bank promotes Randy Tate to VP

Hillsdale, Mich.-based County National Bank promoted Randy Tate to vice president-loss mitigation officer. Tate joined the bank in 2009 as a loss mitigation officer, was promoted to loan mitigation officer in 2011 and to assistant vice president in 2015.  Tate attended Western Michigan University, Kalamazoo, and Wright State University, Dayton, Ohio.   “[Tate] has successfully managed … Read more

Customer experience at 40,000 feet

If your business model depends on great service, you have undoubtedly spent time considering the customer experience. With money essentially a commodity, it is the customer experience that separates your bank from others.  [Continue]

Wisconsin-based Forward Insurance to buy insurance agency

Marshfield, Wis.-based Forward Insurance is expanding its presence in central and northern Wisconsin by acquiring Hadden Insurance Agency. The transaction is expected to be finalized by the end of this year and will include moving Hadden Insurance Agency’s office into the Forward Bank facility being remodeled and expanded in Rib Lake, Wis. Forward Bank is … Read more