Operations

Branch strategies for the new environment

As most bankers know, the decline of lobby transactions is accelerating, and financial institutions need to start thinking differently to maintain and attract new clients. With the growing popularity of mobile technology, and some regions becoming over-banked, it has become more apparent that the financial institution needs to become a way to distinguish yourself from your competitors.   [Continue]

Navigating SBA guidance for PPP processing fees

The Paycheck Protection Program established as part of the CARES Act provides that the Small Business Administration pay processing fees of up to 5 percent to lenders based on the volume of the PPP loans disbursed. Until recently, however, the SBA has remained silent on further guidance, leaving many questions regarding the reporting requirements, fee recognition and timing of receipt of the processing fee unanswered. [Continue]

A renaissance for community banks

As America continues to combat the public health and economic consequences of COVID-19, local banks are doing their part to keep money flowing to small businesses. Ensuring that banks maintain liquidity, and have an interest rate benchmark appropriate to their business model, is critical to our nation’s recovery. [Continue]

Getting CARES Act loans right

With so many businesses struggling with diminished or no revenue during forced closures, community-minded banks have stepped up to answer the calls for help and disburse emergency funding. Lenders everywhere have been under enormous pressure to meet the overwhelming demand – and meet it quickly. But even amidst such challenging circumstances, banks’ burden to “get it right” still exists. [Continue]