We have a Keurig coffee maker in our breakroom. There is nothing special about it, but if you open the drawer where our selection of K-Cups is located, it can reveal some interesting insights for managers. [Continue]
While the industry continues to buzz with differing opinions surrounding FedNow, a universal truth is that it should be approached carefully and strategically. [Continue]
BankBeat magazine talked to EarnUp Co-Founder and CEO Nadim Homsany about the current difficulties student borrowers face with repayment rules shifting.
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In banking, there are many ways to skin a cat. Yet those who have done it best approach it, again, not as a trade, but instead as a philosophy. [Continue]
Having collaborated with hundreds of banks on their websites, I am eager to share our insights gained over the years and provide a glimpse into the future of web development. In an ever-changing digital landscape of compliance, marketing trends and user experience, it can feel hard to stay ahead of the curve. [Continue]
No matter the market, a bank today likely has competitors offering 5.5 percent on a certificate of deposit. With competitors pushing the pricing envelope, leaders certainly may wonder: Will high cost of funds become a threat to return on assets? [Continue]
Regulatory agencies are supposed to enforce laws written by Congress. Activist regulators who want to take matters beyond the letter of the law have a right like anyone else to work the political system to change the law. [Continue]
Banks are gaining some parity with tax-exempt lenders by appealing to lawmakers with arguments that stress economic development and the benefits of a competitive marketplace for loans. [Continue]
ChatGPT has taken the world by storm. When asked what small business owners want from their banks, ChatGPT identified five key factors. [Continue]
Understanding and optimizing the customer journey can deliver significant value, enhancing customer satisfaction, loyalty and advocacy. By taking the time to map out what you want your community bank’s customer journey to be, you begin to control the narrative for current and prospective customers alike.
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