Sociability is Fidelity Bank & Trust’s differentiator

National recognition by Newsweek surprised the team at Fidelity Bank & Trust, Dubuque, which serves 27 communities in northeast Iowa, plus two in Wisconsin and one in Illinois. The $1.5 billion bank is “very social,” said Kathy McAllister, chief retail and marketing officer. Getting a boost from a national magazine injected some octane in the bank’s already high-performance marketing strategy. In terms of its competitive edge, McAllister points to the bank’s social engagement and its investment in being the “local” provider . . .

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