Satisfied customers are loyalty neutral and will leave one bank for another when offered an elevated customer experience, said C. Richard Weylman, author of “The Power of Why” and “Start with Why.” Weylman, speaking at the Nebraska Bankers Association’s annual convention May 3 in Omaha, Neb., offered bankers practical steps to connect with customers they way top retailers do. [Continue]
Dave Dannehl, president and CEO of First State Bank of Loomis, Neb., was elected chairman of the Nebraska Bankers Association during the association’s annual convention, held May 3 in Omaha. Dannehl succeeds Kristie Holoch, president and CEO of Cornerstone Bank in York, Neb. [Continue]
In his annual association report, Richard Baier, president and CEO of the Nebraska Bankers Association since 2014, talked about the viability of an industry that faces a talent shortage. In recent months, Baier said the association held its first ever Young Bankers Day at the Capitol and 15 bankers attended. “It was refreshing to see these people,” Baier said. “We will continue to engage the next generation” and get them involved in the donating to the PAC. [Continue]
Though 96 percent of the 275 state chartered banks in Iowa have a CAMELS rating of 1 or 2, there’s been a slight increase in the number of 3-rated banks in Iowa in the past two years. “You may think this increase is expected because of the current ag environment,” said Ron Hansen, Superintendent of Banking for Iowa. “I would tell you it’s as much caused by a decrease in the management component of the CAMELS rating as it has been by the asset quality component.” [Continue]
With a vote of the membership, the Community Bankers Association of Illinois strengthened its resolve against a merger with another banking association. The vote took place during CBAI’s annual convention at the Crowne Plaza hotel in Springfield, Ill., Sept. 14-16. The CBAI unanimously approved an amendment to its constitution making it significantly more difficult to change association policy on bank structure or to merge with another association.
Previously, only 60 percent of the member banks in attendance needed to approve any change, but the amendment raised that figure to 80 percent. Proposed changes to matters of policy consistent with CBAI precedents still need only 60 percent approval.
“It elevates the threshold on issues of that magnitude,” outgoing CBAI President Bob Wingert said, leading the final convention of his 43-year career. “In other words, there has to be a meaningful consensus to take that course of action.” [Continue]
Leaders of the Iowa Bankers Association articulated the group’s top priority: gaining tax parity with credit unions. David Nelson, CEO of West Bank, West Des Moines, and Kurt Herbrechtsmeyer, president and CEO of First Security Bank & Trust, Charles City, focused on credit union taxation during their respective speeches at the 131st annual IBA convention. The meeting, which attracted nearly 600 bankers, vendors and guests, took place Sept. 17-19 at the Veteran’s Memorial Auditorium in Des Moines. [Continue]
IBA convention in historical context [Continue]
A strategic plan developed last October is guiding the Independent Community Bankers of Minnesota to build on three “strategic anchors,” explained Rick Gobell in a speech that concluded his service as 2016-17 ICBM chairman. Gobell delivered his comments at the award luncheon that closed the ICBM’s convention, conducted Aug. 10-12 in Bloomington, Minn. [Continue]
Cameron Miles, president of Keystone Savings Bank, Keystone, Iowa, became president of the Community Bankers of Iowa at the group’s 46th management conference and annual convention at Okoboji, July 19-21. [Continue]
While the condition of Iowa banks is generally strong, regulators worry about concentrations in commercial real estate and agricultural loans, in addition to liquidity and cybersecurity issues, representatives from the State of Iowa, the Federal Reserve Bank of Chicago, and the FDIC told bankers gathered in Okoboji on July 20 at the annual meeting of the Community Bankers of Iowa. [Continue]