Gone are the days of having every employee under one roof. With organic growth comes increased branching and the addition of specialized back-office team members with expertise in digital media, training, compliance and audit, as examples. [Continue]
Psychological safety isn’t just a nice to have, it is a must have, in order for teams to reach their full potential. [Continue]
Being placed into management without proper training is like being given the keys to a tank and told, “Hey, you’ve got this.” The result is damage to team morale, productivity and profitability. [Continue]
Healthy organizations understand the benefits of a robust internal audit program coupled with regular training amongst the team. While technical training is imperative, banks must create a culture of psychological safety where employees feel empowered to speak up when something feels “funny.” [Continue]
Demonstrating early on that you value feedback will set the stage for healthy relationships and encourage your team to adopt this mindset. [Continue]
One of the quickest ways to lose trust with your team is by not following through. Our third great leadership characteristic is simple yet powerful: Do what you say you are going to do. [Continue]
As a leader, it is our job to adjust our approach to get the most out of our teams. The needs of the team come first. [Continue]
How do you want your followers — those whom you have had the great fortune to lead — remember you? [Continue]
Once team members trust your intent, they will be more willing to speak up, offer feedback and iterate the process. [Continue]
Simply stated, a leader is someone others follow. Leadership is not a title. It’s not a reward for length of employment. It’s an act of service that inspires people toward a shared vision. [Continue]