Straight Talk: Lessons from a hero

      What an amazing story – Chesley Sullenberger, a 57-year-old pilot for U.S. Airways, lands a crippled jet in the Hudson River on Jan. 15 and all 155 passengers escape. I have become so accustomed to bad news that a story about a hero really makes an impression on me.

      Sullenberger implemented three fundamental rules that all pilots learn about handling a crisis. These are rules that I believe are applicable in the business world.

      First, fly the . . .

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