“Diversity is inviting people to the dance; inclusion is asking them to dance,” said Shirley Davis, president of SDS Global Enterprises. Davis believes bank leaders should engage in self-assessment, asking themselves if they are the kind of leaders who build more leaders through vision, inspiration and inclusiveness, because inclusive cultures will attract top talent. [Continue]
While diverse hiring practices and an awareness of the growing demographic shift within the United States has lessened the gap between minority and non-minority bankers in the past several years, there’s still work to be done, particularly when it comes to including minority bankers in decision-making processes. [Continue]
“I’m always amazed — a lot of kids come out of college, and they don’t understand balance sheets, income statements, cash flows, sensitivity analyses like they should, and it’s like, you’re going to run a business that depends on that stuff.” That’s Nate Franzén, president, agri-business division, at First Dakota National Bank in Yankton, S.D. [Continue]
Jessica Carroll credits her mother for getting her into banking. Carroll, the first female CEO at the century-old Charleston, Ind.-based New Washington State Bank, was a child when her mom worked there as a teller. When Carroll was in college, her mom got her into the bank on a part-time basis. [Continue]
In 1981, The Buggles put MTV on the map as their song,“Video Killed the Radio Star,” became the first music video to air on the now legendary network. Entertainers were concerned that videos would change the music industry, leaving some of them unable to compete in an increasingly visual age. In 2019, has video banking come for the traditional bank teller? [Continue]
U.S. economic expansion has continued at a slight to modest pace since the last iteration of the Federal Reserve’s Beige Book. Reports from districts representing states in the southern and western U.S. generally were more upbeat than districts representing the Midwest and Great Plains. [Continue]
While diverse hiring practices and an awareness of the growing demographic shift within the U.S. has lessened the gap between minority and non-minority bankers in the past several years, there’s still work to be done, particularly when it comes to including minority bankers in decision making processes. [Continue]
Breaking Banks, the No. 1 fintech podcast in the world, relies on word of mouth for marketing. Instead of creating sound bites highlighting products and services, banks seeking to reach customers through audio content should embed financial products into an examination of a customer’s bigger journey. [Continue]
Chatbots and digital assistants are everywhere. Start typing questions in a chatbox on a website, and there’s a good chance you’re not conversing with a living, breathing human. The truth is chatbots save companies money. But why are so many of them “female?” [Continue]
The Social Media Club of Des Moines recognized Bank Iowa in its 2019 Hashie Awards competition as a result of social campaigns promoting hometown pride. [Continue]