3 top articles at top of home page.
Julie Benedict wasn’t expecting to work in banking. In the late 1990s, the young mother had served in the South Dakota National Guard, graduated college, and was leading the human resources department at a rapidly-growing local casino. [Continue]
As community banks consider efficiency, increased customer satisfaction, and expanding their digital branch presence, video should be on the list. [Continue]
Growing up, Sherri Reagin saw firsthand what it meant to live a life in service to others. The preeminent example was set by her father, whom she described as “a good old-fashioned country doctor.” [Continue]
When it comes to data, two things are certain. One is the old adage of “garbage in, garbage out” — if the data quality isn’t there, it’s useless. And the second is that you can have all the data in the world, but all of your efforts are wasted if you don’t do anything with the information. [Continue]
Jamie Nelson had been president and CEO of Farmers Security Bank in Washburn, N.D., for about a year when the bank’s owner, Jan Stroup, walked into her office one day in March of 2018 and made a simple announcement: “I’d like to sell you the bank.” [Continue]
BankBeat’s Greg McCurry talks about the latest changes and challenges community banks face and how they can they position as a trusted resource with Anna Kooi, National Financial Services Leader and Partner at Wipfli. [Continue]
There was a time when the only thing Brenda Franke knew about a loan was “how to make a payment on one,” she laughed. The affable vice president and Eden Prairie, Minn., branch manager for $390 million Star Bank has spent most of her 25-year career working in the operations side of a bank. [Continue]
Most third-party vendors present little risk to the bank. It might be the vendor that mows the lawn at the branches or provides office supplies. It’s only the vendors that have access to or manage bank data that reach a higher risk threshold and thereby a higher level of vendor management and due diligence. [Continue]
Acting Comptroller of the Currency Michael Hsu advised policymakers, regulators and banks to take “a careful and cautious approach” to the cryptocurrency sector. Hsu described the problems he sees within the crypto industry and how banks and regulators should adjust during an address to a roundtable on institutional investors and crypto assets held by Harvard Law School and the Program on International Financial Systems. [Continue]
When it comes to adopting digital solutions, mortgage lending in particular seems to be playing catch-up compared to other industries. Some lenders have asked me if there is still a need for full-scale digitalization, now that the record levels of origination and forbearance activities of the past several years have somewhat dissipated. [Continue]