Features

Indiana banker advises women to know their strengths

Jessica Carroll credits her mother for getting her into banking. Carroll, the first female CEO at the century-old Charleston, Ind.-based New Washington State Bank, was a child when her mom worked there as a teller. When Carroll was in college, her mom got her into the bank on a part-time basis.  [Continue]

Small-business lender views her role as teammate

Lori Raabe has worn many hats in her three-plus decade banking career: Teller, personal banker, mortgage lender, business development officer, SBA lender, branch manager, taxidermist. Okay, that last role is figurative.  [Continue]

Iowa banker finds growth worth the effort

Peg Scott doesn’t play the blame game but neither does she settle. It was an inclination toward positive action which sparked Scott to pursue a college degree as a non-traditional student after being passed over for a promotion, spurred her to assemble a group of investors to buy the bank where she worked, and inspired her to be a leader with the Iowa Bankers Association.  [Continue]

Video technology puts high-touch in digital banking

In 1981, The Buggles put MTV on the map as their song,“Video Killed the Radio Star,” became the first music video to air on the now legendary network. Entertainers were concerned that videos would change the music industry, leaving some of them unable to compete in an increasingly visual age. In 2019, has video banking come for the traditional bank teller?  [Continue]

Investor logic and capital plays

A customer-centric culture and having capital to serve a market are tried-and-true ways to achieve steady organic growth. To drive exponential growth like 40-year-old President and CEO David Saber is doing requires a strategic X-factor. And capital. Park Financial Group has both in Andy Redleaf, its primary shareholder. [Continue]

Minnesotan harnesses lending zeitgeist

Even in a robust economy, there are credit-worthy borrowers who cannot get a loan for their business or a mortgage to buy a home. David Saber, chair and CEO of Park Financial Group, sees these credit anomalies as opportunities, and with a supportive owner, he’s building a nimble banking organization. [Continue]

Preaching the value of ‘ultra touch’ banking

As chief operations officer of Park State Bank, Duluth, Minn., Leann Stessman oversees daily operations along with the integration processes that follow an acquisition. This includes its “ultra touch” approach, which models itself after Amazon Prime: “The team is very focused on making things as easy as possible for clients…we just show up.” [Continue]

Bremer Financial rebrands, signals strategy shift

Bremer’s new brand is the culmination of a two-year dive into self-reflection, said CEO Jeanne Crain. The process started as Bremer explored how to move into the future, asking, “What’s the right strategy? What’s the right focus for our team? And, how do we invest our capital wisely? [Continue]

Solar initiative a differentiator for Iowa bank

The best ideas in banking are often greener than its stock-and-trade currency. So it is at central Iowa’s Peoples Bank, where “clean and green” are on display from rooftop to parking lot, thanks to a recent investment to convert the nine-bank subsidiary of Green Circle Investments to 100 percent solar energy. [Continue]

Lead Bank reconsiders the banking space

Lead Bank strives to be an innovator in the banking industry in terms of gender diversity and working with traditionally underserved clients, so it shouldn’t be a surprise that it also thought outside the usual banker’s box when designing its urban Kansas City, Mo., office.  [Continue]